Shipping times vary based on the item, the time of year, and your growing zone.  Once any item ships, you'll get a tracking email sent right away to th...

If you have placed on order online, and created an account before your ordered (or when you ordered), you can log in and check the status at naturehills.com...

Unfortunately, when working with live plant material, loss can occur.  In the unfortunate event that you loose your plant, tree or shrub, Nature Hills does ...

Nature Hills will contact you as soon as your order ships.  An automated email message is generated each time an items from your order is shipped.  That way...

If you have special requests regarding the shipment of your order, including delaying the shipment until a later date, please contact us immediately.  We wi...

If you ordered and didn't receive an order confirmation or receipt, first check your email's spam or junk folder.  Sometimes, the messages will ge...

At Nature Hills Nursery, we work off of a 100% live inventory.  The count on the site is the count in our field.  Whenever an item(s) is ordered, we automat...