If you have special requests regarding the shipment of your order, including delaying the shipment until a later date, please contact us immediately.  We will try our best to accommodate all requests whenever possible.  If you are going to be out of town, away from home, or just prefer a later delivery date, we are more than willing to help.


Keep in mind that our system works in real time, and we do try and ship orders as quickly as possible (weather permitting), so the sooner you contact us the better.  If you have already placed your order, you can call us toll free at 1-888-864-7663 during normal business hours.  If we are not available by phone, please email us at info@naturehills.com or open a ticket in this portal.   The sooner after purchase we are contacted, the likelier a manual hold can be placed on your order.


If you haven't ordered yet, feel free to call us during normal office hours to place your order.  Our representatives can process your request immediately after placing the order, giving us the best chance to accommodate your request.