Shipping times vary based on the item ordered, the time of year, and your growing zone. Once any item ships, you'll get a tracking email sent right away to the email provided at the time of purchase.
The first step to better understand your possible ship times: LOOK AT YOUR ORDER CONFIRMATION. You'll see an estimated time of shipping by the product name. We show this information on the site as well - when you enter a zip code.
You may see "Ships in 7-10 Days (Weather Permitting)". This is the most active estimate. Meaning your order should ship within 10 days of order placement (Weather Permitting) - many times your order item(s) may ship sooner. As we are currently in peak-spring shipping, there occasionally may be some small delays due to volume of packages being sent. We grow/ship from all across the country and ship all across it as well - so, please know that we are monitoring weather (temps and adverse weather events) every single week to see what we can ship out SAFELY. We take into consideration the weather on the grow site, the weather in the projected path of transit and the weather at the customer location. We'd rather the plants be on your property instead of ours! Please also know that we work off of a LIVE inventory. The moment you placed your order - the material ordered is instantly reserved for you and will be well-cared for by our plant pros until it can be shipped to and received safely by you - we aren't selling your plant to someone else.
"Weather Permitting" ?...
Nature Hills takes great care in shipping your items. When working with live plants, special considerations must be taken into account. In some cases, an item may be delayed due to weather conditions that include extreme heat, extreme cold and even natural disasters, or other conditions impacting the transit route the plant will be going through. Rest assured, we will ship your order as quickly as possible, and in a way to ensure that your items are delivered safely to your doorstep.
THE LAST THING WE WANT IS TO SHIP PLANTS THRU/INTO AN AREA THAT IS TOO HOT/COLD - THEREBY KILLING IT
"Can Nature Hills HOLD my order for me?"...
If you are not comfortable with shipping until a certain time for your specific area, you may inquire about having your order put on HOLD until a later date so that it may ship soon after when you feel better receiving it (weather permitting, of course). Simply use our customer service portal (customer-support.naturehills.com) to enter a ticket for a request such as this and we'll do our best to accommodate.
Weather Restrictions When Shipping...
Below is another helpful link to some excellent information about how Nature Hills plant shipments are coordinated.