Shipping times vary based on the item ordered, the time of year, and your growing zone.  Once any item ships, you'll get a tracking email sent right away to the email provided at the time of purchase.


The first step to better understand your possible ship times: LOOK AT YOUR ORDER CONFIRMATION.  You'll see an estimated time of shipping by the product name.  We show this information on the site as well - when you enter a zip code.


You may see "Ships in 7-10 Days (Weather Permitting)".  This is the most active estimate.  Meaning your order should ship within 10 days of order placement (Weather Permitting) - many times your order item(s) may ship sooner.  As we are now moving into the warmer months of the year, there may be some shipping restrictions due to lingering extreme heat in portions of the country which we have to take into consideration.  We review the weather on a weekly basis while we make plans for safe shipping.  We grow/ship from all across the country and ship all across it as well - so, please know that we are monitoring every single week to see what we can ship out SAFELY.  We'd rather the plants be on your property instead of ours!  We work off of a LIVE inventory.  The moment you placed your order - the material ordered in reserved for you.


"Weather Permitting" ?...

Nature Hills takes great care in shipping your items, and when working with live plants, special considerations must be taken into account.  In some cases, an item may be delayed due to weather conditions that include extreme heat, extreme cold and even natural disasters, or other conditions impacting the transit route the plant will be going through.   Rest assured, we will ship your order as quickly as possible, and in a way to ensure that your items are delivered safely to your doorstep.


THE LAST THING WE WANT IS TO SHIP PLANTS THRU/INTO AN AREA THAT IS TOO HOT/COLD - AND KILLING IT


"Can Nature Hills HOLD my order for me?"...

Please know that if you are not comfortable with shipping until a certain time for your specific area, you may inquire about having your order put on HOLD until a later date so that it may ship soon after when you feel better receiving it (weather permitting, of course).  Simply use our customer service portal (customer-support.naturehills.com) to enter a ticket for a request such as this and we'll do our best to accommodate. 


Weather Restrictions When Shipping...

Below is another helpful link to some excellent information about how Nature Hills plant shipments are coordinated.

https://www.naturehills.com/weather-restrictions-when-shipping