When You Order Online

Information regarding ordering online.

How big and how tall are your plants?
We sell a wide variety of options and sizes depending on the species of plant, tree or shrub.  When we can, we will list a specific height or size directly ...
Mon, Oct 19, 2020 at 3:03 PM
Why am I getting a restricted message when trying to order a plant or tree?
There are a variety of possible reasons related to the regulations for interstate shipping of live plant material.  Issues could range from disease/pest qua...
Mon, Oct 19, 2020 at 4:11 PM
If an item is out of stock, when will it be available again?
Items do come in and out of stock throughout the year.   For plant material, crop cycles and availably may vary depending on the time of year.  If you are a...
Mon, Oct 19, 2020 at 4:20 PM
Do you guarantee you plants?
Nature Hills guarantees that all plant material is inspected for height, weight, root structure, and pliability to ensure that the best quality items are se...
Mon, Oct 19, 2020 at 4:58 PM
Do you have a print catalog available?
Nature HIlls Nursery offers its entire catalog online.  We do not print a catalog, or offer any paper items through the mail.  You can sign up for our email...
Mon, Oct 19, 2020 at 5:06 PM
Bulk quantity discounts and wholesale ordering.
We are primarily a retailer of excellent plant product, but on occasion we are able to offer wholesale pricing.  Please review the information on this webpa...
Mon, Oct 19, 2020 at 5:09 PM
How are plants shipped? Is it safe?
Nature Hills has years of experience shipping plants, trees, and shrubs.  We take great care in ensuring your live plant material delivers safely to you.  W...
Mon, Oct 19, 2020 at 5:52 PM
Can I put a gift message somewhere on this purchase?
We are currently working on this feature on the website, but if you require such a service, we can mail a gift message in advance of the plant shipment. Si...
Mon, Oct 19, 2020 at 6:02 PM
Do you provide planting instructions for your plants?
Absolutely.  We provide detailed planting instructions on our website to get you started on a path to success.  Our digital "Plant Care Resource Guide”...
Tue, Oct 20, 2020 at 11:16 AM