When You Order Online

Information regarding ordering online.

What is a growing zone, and what zone am I in?
Based on the United States Department of Agriculture's Plant Hardiness Zone Map, each part of the United States is assigned a "growing zone" t...
Fri, Sep 3, 2021 at 11:20 AM
How big and how tall are your plants?
We sell a wide variety of options and sizes depending on the specific plant you are looking for. Options for the container size are listed on the product pa...
Fri, Sep 3, 2021 at 11:30 AM
Why am I being told my plant is restricted?
There are a variety of possible reasons related to the regulations for interstate shipping of live plant material.  Issues could range from disease/pest qua...
Wed, Jan 12, 2022 at 11:17 AM
The plant I want is out of stock. When will it be available again?
Items do come in and out of stock throughout the year.   For plant material, crop cycles and availably may vary depending on the time of year.  If you are a...
Fri, Sep 3, 2021 at 12:44 PM
Do you guarantee your plants?
Nature Hills guarantees that all plant material is inspected for quality and grade to ensure that the best quality items are sent, and that all items are sh...
Tue, Oct 11, 2022 at 9:15 AM
Do you have a print catalog available?
Nature Hills Nursery offers its entire catalog online.  We do not print a catalog that could be sent through the mail.  However, you can sign up for our ema...
Fri, Sep 3, 2021 at 12:48 PM
Bulk quantity discounts and wholesale ordering.
We are primarily a retailer of excellent plant product, but on occasion we are able to offer wholesale pricing.  Please review the information on this webpa...
Mon, Oct 19, 2020 at 5:09 PM
How are plants shipped? Is it safe?
Nature Hills has over 20 years of experience shipping plants, trees, and shrubs of all kinds. We take great care in ensuring your live plant material delive...
Wed, Jan 12, 2022 at 11:49 AM
Can I put a gift message somewhere on this purchase?
We are currently working on this feature on the website, but at this time we are unable to provide this service.  We apologize for any inconvenience caused.
Wed, Jan 12, 2022 at 11:50 AM
Do you provide planting instructions?
Absolutely. We provide detailed planting instructions on our website to get you started on a path to success. Our digital "Plant Care Resource Guide” i...
Wed, Jan 12, 2022 at 11:54 AM